TG770 Privacy Policy

1 Introduction

TG770 ("we", "us", "our") operates tg770.vu and is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy explains how we collect, use, store, and share your information when you register, play games, make transactions, or interact with our services.

By creating an account and using tg770.vu, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the platform.

This policy applies to all players accessing tg770.vu from the Philippines. It covers all services offered through the platform, including the game lobby, live casino, slot games, sports betting, and the cashier.

2 Information We Collect

We collect personal information in several ways — directly from you when you register or use the platform, automatically through your device and browser, and from third parties who help us verify your identity and process payments.

Information you provide directly:

• Full legal name, date of birth, and gender
• Philippine residential address (city, province, postal code)
• Email address and mobile number registered in your name
• Government-issued ID details submitted during KYC verification
• Payment method details (e.g., GCash account number, Maya account, bank account number registered in your name)
• Profile preferences and communication settings
• Messages and attachments you send to our support team

Information collected automatically:

• IP address and approximate location derived from it
• Device type, operating system, and browser version
• Pages visited, time spent on the platform, and in-game activity logs
• Session timestamps, login history, and access patterns
• Cookie identifiers and similar tracking technologies

Information from third parties:

• Identity verification results from our KYC partners
• Transaction confirmation data from payment providers such as GCash and Maya
• Fraud risk signals from third-party fraud prevention services

3 How We Use Your Information

Your personal data is used for specific, legitimate purposes connected to operating the TG770 platform and delivering services to you as a Philippine player. We do not use your data for purposes that are unrelated to the platform.

We send promotional messages only to players who have opted in to receive them. You can opt out at any time by updating your notification preferences in your account settings or by contacting our support team.

4 Sharing Your Information

TG770 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your information only in the limited circumstances described below, and only with parties who are contractually obligated to keep it confidential and use it solely for the agreed purpose.

Service providers and partners:

• Payment processors: GCash, Maya, InstaPay-connected banks, and other Philippine payment networks receive the minimum data required to process your transactions.
• KYC and identity verification providers: We share your ID documents and personal details with accredited verification partners to confirm your identity and comply with verification requirements.
• Fraud prevention services: We use third-party tools to detect and prevent suspicious activity. These tools may receive device fingerprint data, IP information, and transaction patterns.
• Game software providers: Our game studios receive anonymised or pseudonymised session data to support game functionality and fair play systems.
• Customer support platforms: Our helpdesk tools may store conversation history and basic account details to enable efficient support.

Legal and regulatory disclosures:

We may disclose your personal information when required by law, court order, or regulatory authority. This includes responding to lawful requests from Philippine government agencies or law enforcement bodies in connection with fraud investigations, money laundering inquiries, or other legal proceedings.

5 How We Protect Your Data

Keeping your personal data safe is a core responsibility we take seriously. TG770 applies multiple layers of technical and organisational security measures to protect your information against unauthorised access, loss, or misuse.

• SSL/TLS encryption: All data transmitted between your browser or mobile device and our servers is encrypted using industry-standard SSL/TLS protocols. This protects your login sessions, transactions, and personal data in transit.
• OTP verification: Sensitive account actions — including withdrawals, password changes, and profile updates — require OTP confirmation sent to your registered mobile number.
• Access controls: Access to player data within our systems is restricted to authorised personnel on a need-to-know basis. All staff with access to personal data are trained in data handling and confidentiality obligations.
• Data storage: Personal data is stored on secure servers with access logging, intrusion detection systems, and regular security audits.
• Incident response: We maintain a data breach response plan. In the event of a security incident that may affect your personal data, we will notify affected players and take immediate remedial action.

While we take all reasonable steps to protect your data, no system is completely immune to security risks. You also play a role in keeping your account safe — use a strong password, never share your login credentials, and contact us immediately if you notice anything unusual.

6 Cookies and Tracking Technologies

TG770 uses cookies and similar technologies to operate the platform, remember your preferences, and understand how players use our services. A cookie is a small text file stored on your device by your browser when you visit our site.

Types of cookies we use:

• Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security tokens that protect your account. You cannot disable these without affecting platform functionality.
• Functional cookies: Remember your preferences such as language settings, game display options, and notification choices.
• Analytics cookies: Help us understand how players navigate the platform, which games are most popular, and where improvements are needed. Data collected is aggregated and does not identify individual players.
• Security and fraud prevention cookies: Used by our fraud detection systems to identify suspicious device behaviour and protect accounts from unauthorised access.

You can manage non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies, but doing so may affect how the platform works for you. Essential cookies cannot be disabled without impacting your ability to use the service.

7 Data Retention

We retain your personal data for as long as your account is active and for a reasonable period after account closure, as required by our legal and operational obligations. The specific retention periods vary depending on the type of data and the reason it was collected.

• Account information and transaction records are typically retained for a minimum of five years after account closure to comply with anti-money laundering and financial record-keeping obligations.
• KYC documents are retained for the period required by applicable regulations and then securely deleted.
• Customer support communications are retained for up to three years from the date of the last interaction.
• Analytics and usage data is retained in aggregated form with no individual identifiers.

When we no longer need your personal data, we securely delete or anonymise it in line with our data retention procedures.

8 Your Rights

As a player on tg770.vu, you have rights over your personal data. You can exercise these rights at any time by contacting our support team. We will respond to all requests within a reasonable timeframe.

• Right to access: You can request a copy of the personal data we hold about you.
• Right to correction: If any of your personal data is inaccurate or out of date, you can ask us to correct it. For most account details, you can update these directly in your account settings.
• Right to deletion: You can request that we delete your personal data. Note that we may be required to retain certain information for legal compliance purposes even after a deletion request.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a query or objection is resolved.
• Right to object: You can object to the processing of your data for direct marketing purposes at any time. You can also object to other processing activities where we rely on legitimate interests as our legal basis.
• Right to data portability: You may request a copy of your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact us at [email protected]. We may ask you to verify your identity before processing your request to protect your account security.

9 Minors and Age Restrictions

TG770 is strictly a 21+ platform. We do not knowingly collect personal data from anyone under the age of 21. If we discover that a minor has registered an account, we will close the account immediately, void any transactions, and delete all associated personal data as quickly as possible.

If you are a parent or guardian and believe a minor has used our platform, please contact our support team immediately so we can take action.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable law, or improvements in our data handling practices. When we make significant changes, we will notify you through the platform or by sending a message to your registered email address.

The effective date at the top of this page will always show when the policy was last revised. We encourage you to review this page periodically so you stay informed about how your data is being used.

Your continued use of tg770.vu after any updates to this Privacy Policy constitutes your acceptance of the revised terms.

11 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have concerns about how your personal information is being handled, please get in touch with our support team. We are available 24/7 and committed to responding to all privacy-related queries promptly.

You can reach us at: [email protected]

For general questions about your account or transactions, visit our FAQ page. For information about how we handle responsible gaming, visit our Responsible Gaming page.